INFORMATION FOR VISITORS

Personal data processing

How information from the form is used to process your enquiry and contact you.

This page describes the functioning of the ZOYD contact form. Contact for data questions: hello@zoyd.space.

What data does the application contain

Name, company if specified, selected method of communication and contact, description of the task, directions selected, profile responses and preferred language. Permitted advertising tags, page and context of the visit are stored to understand the source of the call.

What the data is used for

To process the request, clarify the requirements, prepare the offer and communicate with you via the selected channel. Access to the requests is necessary for employees involved in their processing.

Technical storage

The enquiry is stored on the website server. In this version, a short source context is held in the browser's sessionStorage for the current session and sent with the enquiry. Contact details are not placed in advertising URLs.

Your questions and requests

You can contact us at hello@zoyd.space, to clarify the processing of your request, request correction or discuss deletion, subject to applicable obligations.

Video and external services

Local videos are played from the site's server. For a public YouTube video, the embedded player is loaded when you click. When you go to external services, their terms apply.

Draft when switching language

When you change language, unfinished answers are temporarily stored in the current tab's sessionStorage and restored on the next form page. The draft is removed after restoration; entries older than 30 minutes are not used. This data is not sent to the server until you submit the form.

Analytics and enquiry processing

The website uses Google Tag Manager, Yandex Metrica (including Webvisor) and ZERO.kz to measure visits and improve pages. These services may use cookies, technical identifiers, page addresses, referral sources and device information. Questionnaire fields are masked from Webvisor recordings; names, contact details and problem descriptions are not included in analytics events.

Submitted enquiries are stored on the website server and sent to LeadHub at 0x.kz for the ZOYD team to process. The answers are accompanied by the enquiry reference, source, form language and campaign tags. If delivery temporarily fails, the server retains the enquiry and retries delivery.

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ZOYD video

A video about ZOYD capabilities and workflows.